Hotpoint are urging owners of its fridge-freezers to check which model they have as one of their brand's models has been identified as the initial cause of the Grenfell Tower Fire.
The Hotpoint FF175BP was manufactured between March 2006 and July 2009 and has not previously been recalled. Tests will be carried out to establish whether a product recall is necessary.
Hotpoint said a total of 64,000 units were made over the three years, adding the number of appliances in use today would be lower due to normal product obsolescence.
A spokesperson for Hotpoint is urging consumers who believe they own either model FF175Bp or FF175BG to contact the company on a freephone hotline or visit their website to register their details. He said:
“Words cannot express our sorrow at this terrible tragedy,” the spokesman said. “We offer our most profound condolences to the victims, those who have lost loved ones, homes, and possessions, and to their friends and families. Our thoughts and prayers are with all those involved, including the emergency services who risked their lives to extinguish the blaze and rescue those in the building.
“We are working with the authorities to obtain access to the appliance so that we can assist with the ongoing investigations. Under these circumstances, we are unable to speculate on further details at this time. We are addressing this as a matter of utmost urgency and assisting the authorities in any way we can. We will provide additional updates as our investigations progress.”
Hotpoint is expected to give customers further updates about what action it will take, and the government have advised people to follow standard safety advice by not overloading plugs, ensuring sockets are not damaged, and checking cables and leads are in good condition.
For more information on how to identify your model number and what to do visit: www.hotpointservice.co.uk/fridgefreezer